Our Team

We’re here to help you and your pets through what we know is a difficult and heartbreaking time in your lives.

Meet Our Team

The team at Heart With Wings provides mobile veterinary services, including end of life consultations, in-home hospice and palliative care, pet euthanasia, and aftercare for pets and owners in Barrie, Orillia, Innisfil, the Georgian Bay Region, Cottage Country, and the surrounding areas.

Dr. Laura Coulter

Dr. Coulter's Bio

Not unlike most people in the veterinary profession, Dr. Coulter dreamed of being a veterinarian from the time she was a child. Through many years of hard work and persistence, Dr. Coulter became a 2010 graduate from the Ontario Veterinary College in Guelph, Ontario. Since graduating, she has been practising as a small animal veterinarian. She recognized the need for a mobile service offering in-home senior and end of life care, as well as euthanasia in the comfort of the pet’s home, through her work in veterinary hospitals.

Providing the highest quality palliative, hospice, and end-of-life care is incredibly important to Dr. Laura and she is committed to advancing her knowledge in this field. Dr. Coulter is a Certified Hospice and Palliative Care Veterinarian through the International Association for Animal Hospice and Palliative Care (IAAHPC). She has also completed expert training in the art of gentle euthanasia through the Companion Animal Euthanasia Training Academy.

Dr. Coulter lives in Barrie with her two children, husband, and three fur babies. Her great loves are her family, her Chocolate Labrador named Mocha, boating, chocolate, and coffee.

Dr. Erin Hayes

Dr. Erin's Bio
Dr. Erin was very young when she decided to dedicate her life to helping animals. She feels honoured to have followed in her father’s footsteps, who was also a veterinarian (but for cattle!). She graduated from the Ontario Veterinary College in 2014 and practiced for six years in small animal clinics in Toronto prior to joining the Heart With Wings team.

Dr. Erin has a soft spot for senior and geriatric pets and values her time spent supporting families during challenging times as their pet ages. When it comes time to say goodbye to a loved companion, Dr. Erin focuses on making this as peaceful as possible for both the pet and family. She believes that the final gift we can give our pets is a gentle passing in their own home or yard, surrounded by family.

Dr. Erin has earned her professional certificate from the University of Vermont’s Companion Animal End-Of-Life Doula program. She lives in Barrie with her husband and their three rescue dogs and enjoys spending her time doing anything where the dogs are welcome to join!


Hospice Operations Manager
Jordan's Bio
Ever since I was a little girl, animals and nature have called to me. As I grew into the person I am today, I discovered my true love for animals and how important it is to care for them when they can no longer care for themselves. Throughout my childhood I spent my summers searching for frogs and catching butterflies, and then in high school I did a co-op at a veterinary clinic that quickly evolved into my first job in the veterinary field. When I wasn’t away studying for my 4-year Honours in Biological Sciences BSc., I volunteered my time taking care of exotic and wildlife rescue animals at a local sanctuary. One of the greatest experiences of my life was volunteering in Africa for 3 weeks, caring for orphaned and senior monkeys. When I returned home I completed my certificate for Animal Care Assistant, graduating top of my class and receiving the Silver Medal Award.

Now with my young son and husband, though I cherish the wonderful memories I have made in my adventures, I have found a real warmth and happiness in a nurturing role. It brings me great pride to help Dr. Laura and her team to provide both pets and their families peace during difficult times.

Emily Piche

Registered Veterinary Technician
Emily's Bio

Emily’s first love was a blonde Chihuahua named Honey Baby. Receiving Honey as a puppy shortly after her parents’ separation, they quickly became the best of friends. As Honey grew older, she developed heath issues that would require regular trips to the vet. Although the staff were friendly and compassionate, Honey dreaded her visits to the clinic and would tremble and snap at the staff members. When the hard decision was made that it was time to euthanize, Emily couldn’t bear to see the stress Honey would face on her last day. She told her mom she couldn’t go and said goodbye from the front door. Emily now knows that what Honey needed was a home euthanasia.

Following her passion for animals and medicine, Emily attended the veterinary technician program at Georgian College, graduating with honors. She went on to complete over 500 hours of field placement alongside a CFIA-appointed large animal veterinarian, followed by 100 more working with a board-certified veterinary surgeon. Emily then completed her professionalism and ethics course and successfully wrote the national exam, becoming a registered veterinary technician. She has spent nearly five years working in small animal practice. Emily is passionate about senior animals and palliative care. She believes that every pet deserves to spend their final hours in the comfort of their own home surrounded by the family members who love them.

Emily lives on a hobby farm alongside her husband, two wonderful children, and their many cherished pets. In her spare time, Emily enjoys camping, canoeing, hiking, and riding both her horse and her dirt bike.



Client Care Representative

Claire's Bio
Claire joined the Heart With Wings team in February 2022 as a Client Care Representative. She is the friendly British voice that you may hear at the end of the phone. She has been an animal lover since she was small, and her one hope as a child was to be a fruit bat! Whilst her dream may have never come true, she did get to feed bats at a wildlife park which is a very treasured memory. Many of her family members call her ‘Snow White’ as she can always be found amongst animals big and small.

Claire moved to Barrie from England in 2018, and welcomed her daughter, Tabitha, into the world in 2019. She can be found at home with her daughter and their big fluffy cat, Hobo.

Life At Heart With Wings