Heartfelt, Compassionate In-Home Veterinary Care
We offer annual senior pet care, palliative, hospice and compassionate end of life care services for pets with life-limiting or incurable disease at our centre or in your home.
We offer annual senior pet care, palliative, hospice and compassionate end of life care services for pets with life-limiting or incurable disease at our centre or in your home.
About Us
Growing up, my family dog was a white German Shepherd mix named Willy. As a treasured member of the family for 17 years, it was difficult to watch his health decline to the point that he no longer had any quality of life and was in chronic pain. We made the painful decision as a family to euthanize Willy. He was always very nervous when he went to the vet’s office, and his declining health meant that he could no longer walk unassisted. The thought of taking him to the veterinary hospital for euthanasia only added to the stress of the situation and felt overwhelming. We called our longtime veterinarian, who agreed to make a house call. Willy was euthanized on our family’s back deck, where he had found a peaceful place to rest. He was overlooking the fields and neighbouring horse farm. He wasn’t scared or stressed. He was peaceful as he drifted into sleep.
Many years later, I had to euthanize my “heart dog,” Jersey, after 12 years of being her mom and friend. I wanted the goodbyes to happen at home as I had done with Willy. My husband and I wanted Jersey to drift into sleep on her bed in front of the fireplace, and we wanted the privacy to grieve the way that we wanted.
I found the name given to me by the governing board, Coulter Mobile Veterinary Services, to lack feeling and not convey the true spirit of the mobile and wanted to provide the practice with a nickname that had meaning to me and the people that call on us for help. I nicknamed my mobile veterinary practice “Heart With Wings” to honour Jersey, who was a big inspiration to me becoming a veterinarian and in starting this veterinary service with a special focus. I always referred to her as “my heart,” hence the nickname “Heart With Wings.”
Mission
Our mission is to create a peaceful and personal experience for senior pets and their families. Whether that be annual check-ups, hospice, palliative and end of life care, our goal is to provide comfort beyond cure and prioritize the human-pet bond.
Vision
We take great pride in being servants to all families that call on us for help and will exhaust all resources to ensure no pet goes without care. We put great effort into making any experience with us whether that be regular care, palliative, hospice or end of life care, the best that it can be.
Values
Our Core Values are our personal ethics and ideal that guide us when making decisions, building relationships and solving problems.
COMPASSION
Our families and their pets are cared with as if they were our own; the love you have for your precious furry friend resonates through our team in all that we do.
COMMITMENT
Our commitment is to protect animal welfare which encompasses all aspects of your pets well-being, both physically and mentally.
RESPECT
Respect to us goes beyond simply being polite. Respect means treating all employees, clients, families and pets with dignity and worth.
TEAMWORK
We nurture each other’s strengths and help nourish each other’s weaknesses. We encourage an open form on communication and continue to learn and grow alongside one another.
INTEGRITY
We strive to provide heartfelt, compassionate and personalized care to all precious pets and their families. We ensure the highest quality customer service, education and care in all that we do.